help!

shipping overview

right now we ship internationally from our main global storage in Singapore. in nearest future, we will be opening more storages around a world to save time and shipping costs. we are doing our best to ship all orders within one working day.

shipping in singapore

all shipping in Singapore are free! you will receive your order most of the time in less than three working days.

shipping around the world

we are shipping to any country around the globe for free! time depends on destination of cause, but most of the countries will receive it in less than 7 working days, you can track your order via tracking number stated in order details in account area.

customs

some countries have import duties or/and taxes , so please check before ordering since we don’t have control over those.

order tracking

once the order has been shipped you will be notified over the email with tracking number or you can check the order details in account area.

if damaged or missing items – sorry we messed us, we will try to fix it as soon as possible, please contact us within seven days and we will guide you for the rest of the procedure.

if you simply changed your mind we will gladly accept return or an exchange for any purchases within time limit of 7 days from the product arrival. the items should be sent back unopened in original condition to the address below. unfortunately in those cases we can’t take responsibility on tracking the return shipments or it’s costs.

Metapora Pte Ltd
The Alexcier #05-15,
237 Alexandra Road,
Singapore (159929

how can i pay

we are working with two payment gateways: STRIPE and PAYPAL.

STRIPE can accept all major credit cards: VISA / MASTER / AMERICAN EXPRESS

PAYPAL can accept VISA / MASTER / AMERICAN EXPRESS / DISCOVER

of course if you have paypal account you can also pay with it by login in with your paypal credentials.

promotions and discounts

if you have any discount coupon please use it on the checkout page.

join our mailing list to stay updated on our latest promotions.

affiliates and local distribution programs coming soon.

what is the shelf life of the products?

6-12 months from the opening, please see on the box of each product.

what ingredients do you use?

our formulas are 100% natural and organic with no nasties, synthetic bulking agents or chemicals. the ingredients are sourced locally and the extraction process does not compromise the bio-matrix integrity of the fruit or plant, unlike the old methods of drawn out percolation or heat, where the raw material is often left stewing for days, fermenting & breaking down. our extraction method delivers larger peaks, & often identifies more active compounds than competitive extracts tested. Our extracts are pure, locally sourced, unadulterated, are highly “active” & ethical.

where are the products made?

Australia : ) with plenty of unique locally grown ingredients.

can guys use the products?

of cause!!! organic ingredients are good for any gender, any nationality, any personality : )

can i use the products while i’m pregnant?

metapora using only natural & organic ingredients so should not be an issue, but we still recommend you consult your doctor before you start using any products.

get inspired!

introducing our mission

metapora accompanies you on your daily journey, reminding you along the way of all the little things we sometimes forget, helping you to create a positive lifestyle.

let yourself be inspired, after all, skincare should help us feel good on the inside as well as on the outside.

contact us : )

Hi, what would you like to talk about today?





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