Frequently Asked Questions

Please read our FAQ before sending us a message.

Shipping

we are shipping to any country around the globe for very low fee or free, it will be seen upon checkout. delivery time depends on the destination of course, but most of the countries will receive it in less than 7 working days, you can track your order via tracking number stated in order details in account area once we shipped the order.

Orders and Returns

if damaged or missing items – sorry we messed up, we will try to fix it as soon as possible, please contact us within seven days and we will guide you for the rest of the procedure.

if you simply changed your mind we will gladly accept return or an exchange for any purchases within time limit of 7 days from the product arrival. the items should be sent back unopened in original condition to the address below. unfortunately in those cases we can’t take responsibility on tracking the return shipments or its costs.

Metapora Pte Ltd
46A Tanjong Penjuru, #02-01/02/03
Global Trade Logistics Centre
Singapore 609040

How Can I Pay?

we are working with two payment gateways: STRIPE and PAYPAL.
STRIPE can accept all major credit cards: VISA / MASTER / AMERICAN EXPRESS
PAYPAL can accept VISA / MASTER / AMERICAN EXPRESS / DISCOVER
of course if you have paypal account you can also pay with it by login in with your paypal credentials.

Promotions and Discounts

if you have any discount coupon please use it on the checkout page.
join our mailing list to stay updated on our latest promotions.

Work With us

affiliates and local distribution programs coming soon.

What is The Life-Shelf of The Products?

6-12 months from the opening, please see on the box of each product.

What Ingredients Do You Use?

our formulas are 100% natural and organic with no nasties, synthetic bulking agents or chemicals. the ingredients are sourced locally and the extraction process does not compromise the bio-matrix integrity of the fruit or plant, unlike the old methods of drawn out percolation or heat, where the raw material is often left stewing for days, fermenting & breaking down. our extraction method delivers larger peaks, & often identifies more active compounds than competitive extracts tested. Our extracts are pure, locally sourced, unadulterated, are highly “active” & ethical.

Where are The Products Made?

Australia : ) with plenty of unique locally grown ingredients.

Can Guys Use The Products?

of course!!! organic ingredients are good for any gender, any nationality, any personality : )

Can I Use The Products While I’m Pregnant?

of course!!! organic ingredients are good for any gender, any nationality, any personality : )

get Inspired!

Introducing Our Mission

metapora accompanies you on your daily journey, reminding you along the way of all the little things we sometimes forget, helping you to create a positive lifestyle.

let yourself be inspired, after all, skincare should help us feel good on the inside as well as on the outside.

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